Terms of Service

The agreement

• No annual contract
• No cancellation fee
• Unlimited free re-services between visits
• 48-hour response guarantee
• Auto-pay on file, cancel any time

There is no minimum term. You can cancel at any time, for any reason, and owe nothing beyond service already performed.

The guarantee

If pests come back, so do we — free, within 48 hours. It applies to recurring pest control plans and one-time general pest services. Re-services are unlimited and free within the term of an active plan.

It does not apply to: termite treatment, which carries its own separate written warranty; WDI inspections, which produce a report rather than a treatment; and pests outside the scope of the service you purchased.

Pricing

Prices published on this site are what we charge. Properties over 4,500 square feet, and properties with outbuildings, barns, or detached structures, are quoted individually because they are a genuinely different job. If we ever need to change published pricing, existing customers get notice before it affects them.

Access and scheduling

Exterior visits do not require you to be home. Interior treatment does require access. If we cannot get access at a scheduled time and have not heard from you, we will treat the exterior and reach out to reschedule the interior portion at no additional charge.

Licensing

Structural pest control in Kentucky is regulated by the Kentucky Department of Agriculture and performed under a licensed operator. We will provide our license information on request, and it will appear on this site once issued.

Payment

Recurring plans run on auto-pay with a card on file, charged after each service. You can switch to direct billing by asking. Failed payments pause service rather than triggering a fee.